Privacy Policy
1. Introduction
Bluvera Health (“Company,” “we,” “us,” or “our”) respects the privacy of individuals and entities who visit our website or engage our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal and protected health information (“PHI”) in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Scope
This Privacy Policy applies to:
Information collected through our website, www.bluverahealth.com.
Information we receive from healthcare providers, payers, and authorized business partners in connection with our medical billing and coding services.
This Policy does not apply to information collected by third-party websites or applications linked to our site.
3. Information We Collect
We may collect the following types of information:
a. Website Visitors
Name, email address, and contact details voluntarily submitted through forms or inquiries.
Technical data (IP address, browser type, device information, pages visited).
b. Clients and Business Partners
Business contact information (name, title, email, phone, organization).
Billing and payment information.
Communication records regarding our services.
c. Protected Health Information (PHI)
When performing medical billing and coding services for healthcare providers, we may receive or access PHI, including patient names, insurance details, diagnoses, treatment codes, and related information.
4. How We Use Information
We use the information we collect to:
Provide and manage our billing and coding services.
Communicate with clients, providers, and authorized representatives.
Maintain compliance with HIPAA and contractual obligations.
Improve our website functionality and user experience.
Process transactions and maintain business records.
Respond to inquiries or legal requests.
We do not sell or rent personal or health information to any third party.
5. HIPAA Compliance
Bluvera Health acts as a Business Associate under HIPAA. We maintain strict administrative, physical, and technical safeguards to protect PHI, including:
Encryption of electronic PHI in transit and at rest.
Restricted access based on role and authorization.
Regular training of personnel on HIPAA compliance.
Secure data storage and transmission systems.
Execution of Business Associate Agreements (BAAs) with all covered entities and relevant subcontractors.
6. Disclosure of Information
We may disclose information:
To healthcare providers, payers, and clearinghouses as necessary to perform contracted billing services.
To subcontractors and vendors under signed HIPAA-compliant BAAs.
When required by law, regulation, subpoena, or court order.
To prevent fraud, protect our rights, or ensure network and data security.
We do not share PHI for marketing or non-permitted purposes.
7. Data Retention
We retain records and PHI for the period required by applicable laws and client agreements. Once retention obligations end, data is securely destroyed using approved deletion or shredding protocols.
8. Data Security
We employ reasonable administrative, technical, and physical safeguards to protect all data under our control. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
9. User Rights
If you are a patient whose PHI we process on behalf of a healthcare provider, please contact your provider directly to exercise your HIPAA rights.
Clients and partners may contact us at bluverahealth@outlook.com to request access, correction, or deletion of business or contact data, subject to legal limitations.
10. Children’s Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date.
12. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Bluvera Health
Email: bluverahealth@outlook.com
Location: Washington State (operating remotely)
